Renewal Retention Engine

Renewals that work while you sleep, built on systems first.

AI agents built on top of your SOPs and KPIs, not on chaos.

Book a 15-minute call

From one independent agency owner to another.

Safety first

AI on top of chaos just makes faster chaos.

Building AI agents without SOPs, KPIs and clear roles just amplifies the chaos. So we don't start there.

We start by auditing your renewal process and setting guardrails: who owns what, what gets measured, and what an agent is and isn't allowed to do. Then we build.

What it does

Your renewal book, worked every night.

Surveys before every X-date

Each household gets a short check-in ahead of renewal, so you hear what they think before the policy renews.

Nightly triage of replies

Every answer is read and sorted overnight. Your team starts the day knowing who needs a call.

Call-prep sheets

Before anyone picks up the phone, they have the client's answers, policy details and talking points on one page.

Reshop and cross-sell flags

Reshop requests and cross-sell openings are flagged automatically, so they don't sit in an inbox.

Proof from my own agency

Running in Watley Insurance Group today.

Numbers through 9/30:

183surveys sent
26households answered
22reshop requests
4.6/5satisfaction score
PGI founder pricing · 15 spots

Two ways to start.

Recommended

Founder Care Plan

$2,500 install
+ $349 / month

Locked in for life.

  • Every update and new feature
  • Safety reports
  • Quarterly diagnostic and checkup
  • Help if any agent or automation goes wrong

Setup only

$2,500 one-time
  • Full install of the Renewal Retention Engine
  • No updates
  • No monitoring

Founder pricing for PGI members, limited to 15 agencies. Standard care plan is $750/month.

What's coming

Included for care-plan members.

Super CP

Paste a messy client record and get portal-ready fields back.

The Sentinel Shell

Your agency's internal portal and AI assistant, in one place.

Marty

Texts prospects who abandon your quote form and offers a callback, or lets them finish intake by text.

About

Wayne Watley

Watley Insurance Group · Shreveport, LA

I run an independent agency, same as you. I built this for my own shop first and run it there every day. Before any AI touched our book, we wrote down the process, decided what to measure, and got clear on who owns what. That's the order we'll follow in your agency too.

Follow along as I build at sentinelwayne.com.

Want help setting this up in your shop?

Grab 15 minutes. We'll look at how renewals run in your agency today and whether this is a fit.

Book a 15-minute call

Prefer email? Leave a note below and I'll reach out.

Follow along

© 2026 Sentinel Systems Group · sentinelwayne.com